Harvest IQ Support Center Contact Support
HARVEST IQ SUPPORT

How can we help?

Find answers about Garden Plans, plant guidance, subscriptions, billing, and account support.

🌱 Getting Started Build your first Garden Plan. 🗺️ Garden Plan Help Update plants, spaces, and goals. 💳 Billing & Plans Manage monthly or yearly access. 🛠️ Technical Help Troubleshoot page and account issues.
GETTING STARTED

Start building your garden with confidence.

Harvest IQ is designed to help you move from deciding what to grow to knowing what to do next.

01

Create your Garden Plan

Tell Harvest IQ about your location, available space, sunlight, and growing goals.

Open Garden Plan →
03

Follow your guidance

Use your plan to stay organized around planting, care, weather, and harvest timing.

See How It Works →
GARDEN PLAN HELP

Common questions about your plan.

How do I create a Garden Plan?

Open the Garden Plan page and provide the requested details about your garden space, location, sunlight, experience level, and plant interests.

Can I change my plants later?

Yes. Your plant selection and garden details can be updated as your goals, available space, or growing season changes.

Can I use Harvest IQ for containers or raised beds?

Yes. Harvest IQ is designed to support containers, raised beds, traditional in-ground gardens, and mixed growing spaces.

Why does location matter?

Your location helps Harvest IQ estimate planting windows, seasonal timing, weather conditions, and other guidance that varies by region.

Does Harvest IQ guarantee my plants will grow?

No. Harvest IQ provides informational garden guidance, but plant health and harvest results depend on weather, soil, pests, care, and other real-world conditions.

Can I manage more than one garden?

Garden limits depend on your current plan. Visit the Pricing page for the latest plan comparison.

BILLING & SUBSCRIPTIONS

Manage your Harvest IQ access.

Review plan options, billing frequency, cancellations, and account access.

Can I use Harvest IQ for free?

Yes. Harvest IQ offers a free starting option with core garden planning and Plant Library access. Paid features are shown on the Pricing page.

What is included with Harvest IQ Plus?

Plus includes expanded Garden Plans, Weather IQ, Water IQ, Plant IQ, Health IQ, Harvest IQ, advanced reminders, and additional garden intelligence.

How do I cancel a subscription?

Subscription cancellation depends on the billing platform used. Contact support if you need help locating or managing your subscription.

Will I keep access after canceling?

In most cases, paid access continues until the end of the current billing period. Final access timing is determined by the billing platform and subscription terms.

Can I switch between monthly and yearly?

Plan changes depend on the billing platform. Contact support if you need help changing your subscription.

Where can I request billing help?

Email loveforlocals@gmail.com with the email address connected to your Harvest IQ account.

TECHNICAL SUPPORT

Quick troubleshooting steps.

1

Refresh the page

Reload Harvest IQ and try the action again.

2

Check your connection

Confirm that your device has a stable internet connection.

3

Try another browser

Use an updated version of Safari, Chrome, Edge, or Firefox.

4

Send us the details

Include what you were doing, what happened, and any screenshot that may help.

STILL NEED HELP?

Talk to Harvest IQ Support.

Send us a clear description of the issue, the email connected to your account, and any helpful screenshots.

EMAIL SUPPORT loveforlocals@gmail.com

We aim to respond within 1–2 business days.

Email Support